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According to a new report from App Annie, business conferencing apps have been experiencing record growth as a result, and just hit their biggest week ever in March, when they topped 62 million downloads during the week of March 14-21. Much of the growth in the category is due to the increased adoption of apps like Google’s Hangouts Meet, Microsoft Teams and Zoom Cloud Meetings. Zoom topped the charts worldwide in February and March, and continues to see high numbers of downloads in the U.S., U.K. and elsewhere in Europe. Zoom’s U.S. downloads somewhat higher in mid-March, but noted that the term “Zoom” wasn’t a top 100 search term in the U.S. App Store before the week of March 9. In terms of consumer apps, Social video conferencing app Houseparty, popular among Gen Z, has been rapidly growing in Europe and elsewhere. In Italy, the week ending on March 21 saw Houseparty downloads surge at 423 times the average weekly number of downloads in Q4 2019.

Grab is giving its eligible merchants a customised GrabPay link which will allow them to accept payments via WhatsApp, Facebook and etc. Grab users can still earn GrabReward points if they pay through this special link method. Merchants can also accept voluntary self-pickup orders via GrabFood. Grab will waive all commissions for self-pickup orders. Grab has announced a Grab Small-Biz Relief (GSR) program which aims to provide financial relief up to RM3,000 for eligible GrabFood small-biz enterprises. This is targeted at micro and small enterprises that do not pay SST and have an average monthly sale of less than RM30,000 on GrabFood. Grab will be embarking on a “Local Heroes” campaign to boost the visibility and awareness for small and independent restaurants. The digital campaign will start on 1st of April. https://www.soyacincau.com/2020/03/30/grab-covid-19-initiative-grabpay-whatsapp-relief-program/